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What should I do if I'm facing errors while uploading photos for the DTV in Thailand?

Feb 7, 2025
15 days ago
Beeshmar **********
ORIGINAL POSTER
I am getting these errors when uploading my photos for the DTV. This is happening over 24 hours now. Did anybody else have the same issue?
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TLDR : Answer Summary
Users are experiencing errors when uploading photos for the DTV over 24 hours. Suggestions include trying a new picture, re-scanning the bio page, changing browsers, checking for unintended changes to personal information, and waiting until Monday due to potential website maintenance on weekends.
DTV VISA RESOURCES / SERVICES
Eric ****
I had an issue where it would change the day and year of my birthday. Please double check and make sure it didn't change it without your knowledge.
Henrik *****
Probably the usual week-end syndrome of Thai governmental websites that either get overloaded or a down for maintenence during week-ends.

Try again on monday.
Naomi ******
I had these too. I tried with a new picture the next day and it worked 😅 So try try and try again, possibly a different day.
Beeshmar **********
ORIGINAL POSTER
Sai ************
It happened to me, when I uploaded it. So, I re-scan my bio page and uploaded it. And it accepted.
Beeshmar **********
ORIGINAL POSTER
@Sai ***********
oh is it a scan we need? Not a picture?
Sai ************
May be try different way..I scan my photo to JPEG file and uploaded it.
Beeshmar **********
ORIGINAL POSTER
good idea, will try it
Wayne *********
Change browser
Beeshmar **********
ORIGINAL POSTER
@Wayne ********
I tried this and incognito too :(