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What should I do if I can't upload my passport photo while applying for a visa to Thailand?

Thai visa applicationpassport photo upload issuesretirement visaVisa help for expatsimmigration support
Jul 5, 2024
8 months ago
Dennis *********
ORIGINAL POSTER
I was filling out the Thai online visa application and there was no way to upload my passport picture on the site. I’m kinda stuck so I believe I need to hire someone ( lawyer) to do it all for me including the bank deposit. I’m a retiree planning to stay in Thailand. Any advice?
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TLDR : Answer Summary
The user is having trouble uploading their passport photo while filling out the Thai online visa application and is considering hiring a lawyer for assistance. Comments suggest various solutions, including using a laptop instead of a mobile device, ensuring the photo is in JPEG format and correctly sized, and taking a passport style photo against a white background. Some users recommend getting help from someone with technical skills or consider using a photo compression app to resolve file size issues. Ultimately, patience and perseverance are emphasized as key to completing the application successfully.
NON-O RETIREMENT VISA RESOURCES / SERVICES
  • Go to the Retirement Visa Section for information on requirements, including age restrictions, financial requirements, and necessary documentation.
  • For immediate assistance, contact Thai Visa Centre directly via LINE at @ThaiVisaCentre or Email them.
  • Explore recent discussions by using the Non-O Retirement Visa tag in the search box at the top of the page.
  • Join the Thai Visa Advice Facebook Group to ask your questions, and get advice from others.
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Brian ********
Try using Google Chrome
8 months ago
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Dennis *********
ORIGINAL POSTER
@Brian *******
 I was
8 months ago
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Dennis *********
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Henrik *****
Before planning to retire in Thailand, do a long testrun, i.ex. 90 days (60 + 30 days touristvisa + extension)

Everyday life may be far from everyday life.

Read all the earlier posts about retiment in Thailand, you will find valuable information in those.
8 months ago
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Dennis *********
ORIGINAL POSTER
@Henrik ****
 I spent the month of January there. Loved it.
8 months ago
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Henrik *****
1 month is to short a period, to really feel how everyday life will be.

Also on a 1 month holiday, the budget is higher / more flexibel, than staying long time.
8 months ago
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Henrik *****
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Mark *********
I have a similar problem with Vietnam after I had the same problem with Thailand. The solution for Vietnam was to get a file size reducing application by searching "photo compressor" in the Android app store. The picture I took was against a white background and the photo compressor made an extra copy of the "passport picture" which I uploaded to the visa website.
8 months ago
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John *******
Ask the bar girls they have all the answers
8 months ago
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Neil ********
Use an iPad. Take photo and upload as it configures the data size correctly
8 months ago
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Andy **********
What is the problem your having to upload the photo?? It's best to do it on a laptop if possible, just take a selfie "passport style" photo with your phone against a white background, upload any photos to the laptop, then just drag and drop the jpeg photo into the box, check the photos are not too big, or they just bounce back out, if the photo is too big, you need to crop it in a photo editor.
8 months ago
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Dennis *********
ORIGINAL POSTER
@Andy *********
 the passport box isn’t there. In my iPhone.
8 months ago
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Andy **********
@Dennis ********
 I have struggled a bit myself in the past with the Thai e-visa website, it's not the best, I've learnt a few tricks now tho, a relative of mine said he was having problems uploading photos to the E-visa site with his iPhone, he said he thought it would be easier because all the jpeg photos of the required documents was on his phone, but he said he couldn't achieve it, I suggested uploading the jpeg photos to his laptop, and try that, he contacted me the day after to say all done, his visa got approved at the London embassy in a few days 😅
8 months ago
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Andy **********
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Heath ***********
Not sure about where you are, but here if I want to use a real computer I get everything ready prior and go to my local library.
8 months ago
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Rick **********
Same difficulties…
8 months ago
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Wayne *********
Consider the actual file size, thai web sites dont like large files
8 months ago
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Larry **********
If you are trying from the US website , I also encountered the same problem , would not allow it regardless of which type of picture file it was........even had a computer tech friend try for me

Even called the office to get advice and let them know 🤣🤣🤣🤣 there answer was thank you , can you try again and again and again ETC.......... Never worked , ended up doing when I got to Thailand

Much easier if you value your time at all
8 months ago
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Marc ********
That's why I rather just pay an agency.
8 months ago
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Stuart ***********
It's a very clunky system.

Use a laptop and get someone you trust, who has some IT skills to help you. You just need a bit of perseverance not a lawyer. Good luck.
8 months ago
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Bob *********
The iPhone doesn't take photos unless yout turn off the live view thing in the camera settings. You will also have to set compatable photos so you get jpeg, not hvec
8 months ago
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Vijay *****
You can ask a good student for help.
8 months ago
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Sue **********
It needs to be JPEG not PNG file
8 months ago
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Us *****
You take a passport size picture and scan it as a jpeg. It does not have to be your passport picture in your passport.
8 months ago
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Henrik *****
Few have scanners, everybody has a smartphone.
8 months ago
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Henrik *****
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Ken ********
I could not do it on my phone had to use a laptop/ desktop
8 months ago
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John ********
Download?
8 months ago
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Ron **********
@John *******
 he surely meant upload
8 months ago
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Ron **********
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Carrol **********
Do the application with iPad or PC

That doesn’t work with iPhone
8 months ago
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Sheen ************
@Carrol *********
 and for those with only an iPhone?
8 months ago
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Todd *********
@Sheen ***********
 get something else. Or find another country
8 months ago
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Todd *********
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Max **********
It means you have photo taken for passport size photo.
8 months ago
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Rich ****
It might take a few attempts or you need a better photo.
8 months ago
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Rich ****
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