If you rusing the agoda app, when you search for a room in pattaya a pop up should appear onscreen asking you if you need an asq hotel, if you click yes it will open agoda with your web browser showing you the hotels available on your date
Did mine last night received the QR code 1 minute after completing the application. When you have all your documents ready on your phone, then screenshot them that then changes them into a jpeg for you
with agoda and booking and other companies you can talk to somebody if there is a problem, don’t pay agent fees and do it yourself online, it’s a hotel room not a visa or mortgage application