Questions related to vision impairment

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vision impairment

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What can I do for photo verification on the BBL mobile app if I have poor eyesight?

Aug 9, 2024

6 months ago

Glenn *****

ORIGINAL POSTER

Follow up on my post about the new procedures for signing up for the BBL mobile app. 

I have very poor eyesight. When I am asked to do the photo verification I am told to remove my glasses. During the photo verification I will get a green ring but it goes away. I cannot see what it is asking me so I don't see the error 

Is there any suggestions.

BBL mobile app photo verification bank assistance vision impairment contacts for vision correction user experience app issues

16 comments

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What can I do for photo verification on the BBL mobile app if I have poor eyesight?

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