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How can I navigate the new TM30 online system after the November 2023 update?

TM30 Thai visa rules House registration Immigration procedures Expats in Thailand

Jan 1, 2024

a year ago

John ********

ORIGINAL POSTER

TM30 online, following website update Nov 2023.

My house is registered in the tm30 system and I file a tm30 whenever I re enter thailand.

There was a website update early Nov 2023 which resulted in my tm30 filing going round in circles.

Resolved by updating my house registration details ...now requires male/female entry for housemaster. Once done ... Occupant registration no problem.

The new system also allows download of a pdf for registered occupant details for presentation to io.

Hope this may save a frustrating hour or two for others! 😘

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TLDR : Answer Summary

The recent update to the TM30 online system in November 2023 has caused some issues for users filing their registrations. This post explains how to resolve these issues by updating house registration details, which now require gender input for the housemaster. Users can also download a PDF of registered occupant details for easier presentation to immigration officers, simplifying the process compared to previous methods.

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Heinz ***********

No news on the TM30 app?

Ellie *******

, no. use website.

Heinz ***********

I am using the website …

a year ago

Reply to

Heinz ***********

Tod *********

yep, that "export" function lets you print out the PDF in an "official" looking manner versus that old "take a screen grab of the data" dealy

a year ago

Uwe *******

@Tod ********

when i registered online on a windows 10 computer on dec 10th the export function did not work. do you have a clue if it is a problem on my side or if it was a (temporary?) problem on immigration side?

a year ago

Ellie *******

@Uwe ******

, could be either and no way for us to know which was it after weeks later. You have to re-register and download if you need a receipt.

a year ago

Reply to

Ellie *******

Heinz ***********

@T**

, where exactly can I find this pdf download on the website? I can’t search more than 7 days backwards. 🤷🏼‍♂️

a year ago

Tod *********

@Heinz *****

you can't get that PDF on a TM30 filed more than 7 days ago. The system doesn't let you look up any date range like it used to, just the previous 7 days 😕

a year ago

Heinz ***********

@Tod ********

🤨 So I just re-register a friend staying with me no more then 7 days before she will apply for extension of her visa exemption I guess?

a year ago

Ellie *******

@Heinz *****

, no. you register your friend on TM.30 when she arrives, download her receipt from the system immediately, then she can apply for an extension anytime she needs using downloaded TM.30 receipt.

a year ago

Heinz ***********

@Ellie ******

Thanks. But there’s the problem, she arrived 18 days ago …

a year ago

Ellie *******

@Heinz *****

, then register her again now…

a year ago

Reply to

Ellie *******

James ********