Citrus Sukhumvit 13 Bangkok - Hotel

• Clean
• Good food
• Hassle-free

• none

I recommend this hotel to those who would like to visit Thailand. The receptionist and crew were very nice and welcoming.

Is very clean the room and service is very good 👍🏼 So i wold like to recommend to come to this hotel

• Takes money snd runs

Booked this hotel as a requirement for Thailand Pass to RT-PCR test on day 5 and isolate until the results come in. Thai govt changed the rules and day 5 test does not require hotel accommodation. Hotel refuses to refund monies already paid. Agoda has requested refund but hotel refuses. Book this hotel at be prepared to lose $$$.

• Test results fairly quio

• Good inedible
• Room not cleaned for 5 days

Worst hotel experience ever. Poor communication about what to expect. Hotel messed up ThaiPass approval meaning lost time and having to resubmit all data. Food was actually inedible. Room was not cleaned for 5 days.

• Friendly staff

• Basic facilities

Value for money deal. Had to ask a few times for PCR results at reception but other than that it was fine for one night

• Everyone I contacted from the van driver to the girls at the check-in counter was polite and efficient. They called about 11 am to advise my test had come back negative.

• None

This was not a bad experience at all. It's a good program and the price was reasonable. I would use this hotel again.

• Not too expensive
• Nice team
• Enough confortable for 1 night
• Good location
• quiet

• Food is ok for the price but not amazing

If you are looking for a good ASQ for 1 night package in Bangkok, it's good quality for the price...

• Had good food
• pretty nice service

• The bed was disgusting
• The shower water didn’t sink it would flood
• The bathroom window was disgusting
• Lack of channels on the TV

It was an fine stay for 1 stay quarantine but anything else longer is a no. I would not recommend this hotel to anyone who needs to quarantine longer than 1 day

• After negative report, I still not allow to go out unless I check out.

I would not want to come and stay in the situation like this again, if I have other choices and hopefully it return to normal soon.

• WiFi

• Food
• Room not painted
• eing locked in

When I arrived at the airport the hotel had not arranged wiith transportation to the hotel. So I had to wait 1 hour at the airport. Finally at the hotel I was locked in at a very poor room where the walls were not properly painted and it looked very cheap. Then the foodwas cold. All 3 meals. I ggot my negative test at 8 pm and then I wanted to go outside to delliver a package to some friends. But I was not allowed to go ooutsiide if I did not check out and lleave the hotel. So I stayed inside for the nifht because I had payed almost 5000B for the night. But I felt very unsatisfied. Not a hotel to recommend.

• Quick Check-in

• Got my PCR result some day (Negative) so I thought I would honour for a walk. Receptionist told me I could only go out of the hotel if I check out(even though my result was negative). Didn't think this was right.
• The food was extremely greesy.
• Receptionist ordered me a private taxi which cost me 3 times more than a meter taxi.
• Receptionist lost my departure card after photocopying it.

I didn't like that the hotel wouldn't let me go out of the hotel unless I was checking out even though my PCR result was negative.

• Food timing (always early)

• No opening window (which they did advise in my booking)

This did the job fine, bit of fuss at airport as my name wasnt on the hotel list but the staff there were highly helpful and sorted it immediately. Quick transfer to hotel with stick up the nose on the way (and given a kit to-go) then prompt check in (~15:00) and plenty of on-time (basic) food before a ~7:00 call the next morning to advise I was good to go.

• Pick up good
• Pcr test
• Food
• Room

• None

Very good overhaul experience from pick to pcr test to hotel ,results next morning Food very good and hot

• TV and WiFi

• food options very limited and not taste good. There is a lack of fresh food (no salad or fruits) and dessert at most time.
• Water drops from sink below the sink, even when not using causing puddles in the bathroom
• blanket and pillows seem very old (have holes)
• bathtub only cold water (shower ok)
• room is much smaller than in the picture

The room is quite small (even staying in the executive room) and seem run down. Food tastes bad, is most of the time cold with very limited options. I am missing fresh fruits or snacks. if the food was better it would make the stay more bearable

• ตรงเวลา

• อาหารไม่หลากหลาย รสชาติไม่อร่อย เหมือนปรุงค่อนข้างนานก่อนมาบริการ

ทุกอย่างโอเคห้องไม่ใหญ่มากพอดี ความสะดวกสะอาดป่านกลาง อาหารไม่ถือว่าเหมาะสมกับชาวต่างชาติ ควรเพิ่มความหลากหลายเมนูเช้า เย็น

• Great food
• Friendly Service

• None

I anticipated the quarantine to be tedious but the staff at the Hotel ensured that everything was comfortable and convenient. They were professional and helpful at all times. The food was authentic Thai food and was always more than enough. I would definitely recommend this establishment.

• You can choose the meal set

• The food I ate didn’t my choice

Food is full of thai style and the king size bed is so comfortable, but the bathroom light is not really good, too dark for me

• 28th May leave this terrible place.

• Food terrible. Nearly the same food all the time. Had to keep asking for coffee & water. The room was very small. Take a photo of the room using the mirror so it looks bigger.

Absolute con. Over £700 for fried rice. I know there is a pandemic but if this is the way you treat folk. I'd recommend catching covid & stay in a hospital.