2.4 Premier Room
正数- Unfortunately, there is hardly positive thing to rate for this hotel.
负面的- Please do not believe in what you see from their website.
- Very disappointing stay.
Started from the beginning until the end of my stay, I did not have any positive to say about this property. I do not wish to recommend anyone looks for AQ stay to select this hotel.
So bad experiences upon check-in and the Premier room is faced and so close to the highway which you cannot get a pleasure of resting. They had me at first the room that was stinky, an oven was dirty with bad smell. After reporting to the reception, I was treated badly the way staff answered me in order to resolve the problem, already knew that my stay would not be pleasant here. The building is very old, smelly all over the hallway.
Cleanliness is beyond poor considering that hygiene is the most important for guests. Food options are bad, please improve urgently. I had to order room services few times and be careful of the amount of chillies they put for you if you order Tom Yum, mild spicy for Thais does not mean I can handle more than 10 smashed chillis inside my soup, paid the price of 5 starred hotel, it was ridiculous because you are not even close to 3-star hotel.
Overall experience is very POOR!!