Shangri-La Hotel, Bangkok - Hotel

• Smooth stress free experience

• Some delay in contacting room service

This is the second time I have stayed at the Shangri La for my night one test and go. I chose to go back as I had such a good experience first time round. Everything went so smoothly - airport pick up, kerbside PCR test on arrival at hotel, friendly efficient check in and nice room with terrace overlooking the river. The breakfast included in the package was very good. My only (very minor) criticism would be that it took me a while to get hold of room service on my arrival night. Apart from that all was excellent and I would not hesitate to recommend this hotel!

• Balcony and view
• Bed comfortable
• Daily Loundry Service

• Outside noisy
• Missing dining table

We think this was a good choyce, but not very cheep. 3000.- SFr. for two people. The staff was very polite and frendly.

• Airport Pick up
• testing immediate upon hotel arrival
• professional staff
• Thai food choices are good

• Food
• Price

Beautiful hotel, the staff was very professional, from pickup to initial testing at check-in, to alerting me of test results all went smoothly. My only issue was with the breakfast, bread not fresh, but stale, all around it did not taste good and for the price of the overall stay, I would expect better food quality. The Thai food I ordered from the menu was excellent, which I did pay for out of pocket. I would definitely stay here again for the one-day test-and-go scheme.

• Professional and courteous service

• None

Excellent service provided from airport to room will use again 5 star Book a balcony suite being able to have a balcony makes the isolated period easy

• Very comfortable room
• Beautiful river view
• Excellent WiFi
• Pcr test back within 5 hours

• Bathroom is old.
• Toilet facilities need improvement

The hotel room is very comfortable and the view is beautiful. WiFi is good. But the bathroom is rather old and the toiletries need improvement. When I arrived in the room after a long haul flight and needed to relax in the bath I found the bath stopper was broken and the concierge was reluctant to send someone up to repair it as first and had to insist firmly as it was unacceptable. Otherwise service generally is very good and the hotel receptionist was very welcoming. Balcony chairs could do with some cushions. The food is average. Ordered the australian lamb rack which was not very tender.

• None

• No Refund.

No Refund. $500 USD into Shangri-La’s pockets. The room I could rent for $140 USD. Why do they keep the other $360 for things I never used, such as private transportation from the airport, breakfast, Covid tests. I am happy that I canceled this trip!

• Very quick and efficient both raking test and getting result
• Great room

I can’t complain about anything, sorry!! I was supposed to get the results the next morning at the latest but I got it only six hours later and I was moved to the tower next door immediately Great

Thank you

• Easy booking
• Efficient fast Airport service
• Smooth transfer
• No hassle PCR Test
• Quick result (under 3 hours)
• Clean spacious room with balcony view
• Excellent hotel staff

• No choice offered for food although 3 meals were given

The booking process was simple and the required form was issued quickly after payment, The airport transfer was conducted with speed and efficiency in a minivan but only I was in it. The room itself was all you'd need for a single night and the balcony gave a nice vantage point to watch the night revellers go by on their boats. My only point of improvement would be if they allowed a choice of food, The evening meal was already outside the room when I arrived and while the food was well presented and plentiful I'd already eaten on the flights and would have preferred a small snack. Breakfast and lunch the next day were also huge and well presented but not really what I was looking for but that is a comment not a complaint.

• The view was good from the balcony

• Staff took a long time to let me out despite negative covid test.

I was not happy with this hotel. The food was terrible and nothing like I ordered. And check out was a disaster

• The pickup upon arrival was smooth, PCR was quick, meals were good, room was clean and comfortable.

• None

Not necessary negative but I think the hotel should inform the guests that they need to call the reception before checking out.

• No complaints

The Shangrila Hotel provide a very efficient service and Khun Yue responded promptly to all my requests. If I have to do ASQ again I would not hesitate to request lodging at Shangri La

• None

• Food bland
• No thought to menu
• Dated room with little amenities

Was surprised and let down by standards of what is supposed to be a 5 star hotel, seems they are just trying to do minimum (just going through the motions)...

-The rooms were old and in badly need to refurbishment - decor, furniture and amenities all lacking. -AC was old and did not work well. -Shower had little water pressure and did not drain, making floor dangerously slippery. -Food was poor, not consistent and bland, Menu was limited. Desserts looked like the left over coffee shop cakes. Hotel also did not include for beverages with lunch and dinner. -Meals are delivered at a set time and no choice is given. -Television had limited channels with poor reception - no smart provision provided. -The floor carpet had been covered by cheap linoleum which makes it easy for the hotel to clean but for guests that have paid 5 star prices it is a lot to be desired.

Advised the hotel of the above but got the impression that they were paying lip service..

De netheid van de kamer is goed, het is zo perfect om een balkon in de kamer te hebben. Het eten heeft echter te weinig keuzes en het proeven is niet zo goed. Bovendien is de wifi niet stabiel, soms kan ik hem niet gebruiken voor videogesprekken.

Zeer mooie en handige ASQ voor verblijf. Alles gaat goed en de service is geweldig 👍 👍 👍 👍 👍 👍

• Goede service
• Goed eten

Het hotel biedt een zeer goede service, vooral de Chinese ambassadeur Jacky Tao. Vanaf ik de reservering maakte tot ik uitcheckte, kan hij altijd op tijd reageren. Tijdens mijn verblijf is het eten heerlijk en het uitzicht vanaf het balkon is erg mooi. Zeer aan te bevelen Shangri La Hotel.

In Shangri-La kunnen wonen is de beste keuze. De kamer heeft alle faciliteiten. Het meest verbazingwekkende is dat het een balkon heeft voor iedereen, en het prachtige uitzicht op de rivier, zodat ik nog steeds frisse lucht kan inademen tijdens de isolatie periode.. Bovendien heeft de Chinese manager van het hotel, Jacky, goed voor me gezorgd. Hij kon me helpen bij het oplossen van ongeneeslijke ziekten. Heel erg bedankt voor zijn hulp, waardoor mijn reis meer op mijn gemak was.

• Geweldig

• Niets

Als je in quarantaine moet, is dit de plek om opgesloten te worden. De beste 5-sterrengevangenis waar ik zou willen verblijven. Niets was een probleem, een ding dat je kunt doen is aankomen vanwege de kwaliteit van het eten en de selectie was geweldig. Tony, de beste man die voor mij zorgde, was de man die je moest hebben. Bedankt Tony. Maar bedankt aan al het personeel dat ik niet heb gezien, die voor me zorgde. Wees niet dom en ga ergens anders heen.

• Zeer comfortabel bed, mooie badkamer en erg rustig (ik had een balkon op de 7e verdieping, ver van de brug).

• Het eten werd snel oud. Selecties zijn beperkt. De biefstuk, zalm en lamsvlees waren niet van erg goede kwaliteit. De meeste andere dingen waren goed +. Als je 14 dagen in een kamer vastzit, ga je in korte tijd dromen van beter eten. P.

Het check-in personeel was efficiënt genoeg. Het andere personeel is stil, beleefd en zorgt voor uw behoeften - als u daarom vraagt. Nogmaals, de kamer was zeer voldoende en comfortabel met een geweldig uitzicht.

Ga hierheen, want als je een balkon hebt, krijg je het gevoel dat je niet in de gevangenis zit.

Totdat er een andere optie is tijdens deze ontwrichtende quarantaine, is dit de plek om naartoe te gaan.

• AANDACHT UITSTEKEND

• LOCATIE OP BEZIGE BRUG

GOED VERBLIJF ONDANKS DE LOCATIE VAN DAT DEEL VAN HET HOTEL OP EEN DRUKKE SNELWEG EN BRUG ALTIJD LUIDIG

• Balkon met uitzicht
• Uitstekend eten

• Verkeerslawaai van brug naast hotel

Zeer comfortabele kamer met een balkon dat veel middagzon krijgt en een mooi uitzicht op de rivier. Het eten was buitengewoon goed en werd altijd warm geserveerd.