2.2 Krungthep Deluxe Balcony Room
PluspuntenMinpunten- Food bland
- No thought to menu
- Dated room with little amenities
Was surprised and let down by standards of what is supposed to be a 5 star hotel, seems they are just trying to do minimum (just going through the motions)...
-The rooms were old and in badly need to refurbishment - decor, furniture and amenities all lacking.
-AC was old and did not work well.
-Shower had little water pressure and did not drain, making floor dangerously slippery.
-Food was poor, not consistent and bland, Menu was limited. Desserts looked like the left over coffee shop cakes. Hotel also did not include for beverages with lunch and dinner.
-Meals are delivered at a set time and no choice is given.
-Television had limited channels with poor reception - no smart provision provided.
-The floor carpet had been covered by cheap linoleum which makes it easy for the hotel to clean but for guests that have paid 5 star prices it is a lot to be desired.
Advised the hotel of the above but got the impression that they were paying lip service..