Friendly staff and good coordination with the hospital on doing the covid test
네거티브
Not happy as no one inform me about the result until I ask the next day, apparently result came out the same day
Value for money compare to other hotels in bangkok, clean and comfortable room, food is nice too, coordination with transport and test is really great, drive thru test then only send you back to hotel
Complained one meal was cold,replaced within 30 minutes.
Staff very helpful
Good internet speed.
Allowed to buy from 7 eleven.
Plenty of tea, coffee and drinking water.
Good size room, bed very good.Good internet speed.
Due to a non covid illness the staff arrainged for the nurse to call who contacted a Doctor.Medication was delivered to my room which solved the problem.Very fast responce from all.
I did complain about a meal being cold,the meal was replaced within 30 minutes.
All in all a very good stay given the currant situation.
Showers were not maintained well and leaked on bathroom floor.
"Work" area was way too small. Just a tiny desk and wood chair.
For a budged place it was fairly clean and comfortable.
The staff were VERY polite. While we had several complaints they were happy to accommodate and did so in a timely manner.
That was one of the reasons we chose this place over others.
After the first 3-4days both the toilets (family joined rooms) started gurgling and we had to move rooms. When we got to the new room the shower in my room did not work. They offered to have someone look but after switching rooms we were uncomfortable having a staff in the room while we were there. Once we switched rooms the internet was horrible. They sent up a SIM card router but I had to reset it constantly to keep connected. They sent up a tech to fix the main internet and it worked well after that. Again the staff stepped up to resolve issues promptly.
For me the food was not even decent. I previously worked in a school in Thailand that had better cafeteria food. The only meals I was able to finish were the ones with allot of curry.
The beds and bathrooms were clean but the floors were dusty and there was no broom to clean up after ourselves. Lots of hair etc. on the floor before we left.
Once again I would like to thank the staff and nurse staff for their good service and for accommodating our complaints. =]
They will arrange if you want to buy from 7/11 with 20% surcharge.
They will go and exchange money for free during quarantine
네거티브
No amenities in prior.
Charged for ear cotton buds.
Room not properly clean (dusty floor)
Mean kitchen stuffs.
This hotel have amenities problem. No slipper, no toothbrush, no toothpaste, no handtowel, no hairdryer, no ear cotton buds, no quarantine facility (detergent, iron, etc). We needed to ask one by one, and they charged 20 Baht for ear cotton buds.
Kitchen stuffs are so mean. They changed the menu as their will and not informed. Sometimes, some items were missing. Most importantly, they spoke with no manner.