グランドリッチモンドホテル - Hotel

• Clean and convenient

• Terrible admin

I ordered some food from another restaurant around 2 am. After that, I called admin (1234) to take the food for me to the room but the admin said very rudely to me. He said, "Don't you know what time to finish to order the food?" , "How many days did I stay here why don't know", "I can't find someone to take the food for you then you should wait until the morning." "No one work for 24 hrs." etc. When I complained to receptions, they did not take responsibility for this situation. They only said apologies. If the hotel still keeps this admin to work. So, I really recommend avoiding this hotel.

Reservation office didn’t arrange my airport pick up, paid and got the confirmation e-mail from the hotel but there was no car arranged upon my arrival!!

• Nice size room
• Nice shower
• Helpful staff

• I asked for a smoking room or area but none was offered.
• No fresh air

This Hotel served its purpose well. The staff was friendly and accommodating. WiFi was so so. Just disappointed there was no place for me to smoke. It’s not so bad for a quarantine hotel, if you have to be stuck somewhere for 7 days, I could think of worse.

• Good

Good service good 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

• Staff are very good, responsive
• Food is good

• Air Con temperature can not be adjusted, too cold.

• food was good
• cleanliness good

• Took 3 days to get the hotel confirmation once I booked the room with them
• I was charged twice but got the 2nd one refunded
• After I submitted all the documents to the hotel and was told that it was all complete, I received email asking me again to submit all my documents
• Our names were not on the list of passengers to be transported to the hotel at the airport but after showing the hotel booking were then allowed in the van taking us to the hotel.

The hotel itself was not bad but as mentioned above, it was a bit stressful having to wait so long for the booking confirmation from the hotel and we were waiting for the hotel confirmation before we could submit the request for the Thailand pass so we were a bit concerned that we would receive the Thailand pass before our flight and has to plead with the staff to please process our application promptly. Also the communication with the hotel could be better as it seem the staff taking care of the applications did not communicate with each other as I was asked to submit the same documents several times. Also, normally Thai people are friendly and welcoming but in this case no-one was greeting us and there was information given as far as meals or what we could expect except that there would be a nurse coming at some point to take the PCR test. That could be for the sake of being cautious for travelers coming from overseas but maybe a written explanation would have been helpful or a phone call of some sort. We ended up calling down to find out about the meals and when we did, we did receive lunch which was great and then not too long after we received dinner which was also very good. So it's not all negative but as we wanted to recommend this hotel to our friends as we stayed there before,it is in a good location and had good experiences from before, what I mentioned here is not to try to find fault but rather hopeful critique so that in the future the service could be even better. thank you very much.

• Everythings

• Nothing’s

Very. Good prices and excellent service comfortable near bts satiation highly recommend. I will come back to use of this hotel.

• Friendly
• Correct
• Good service helpdesk
• Good bed
• Good food

• Window locked

All went well and friendly from the moment entering the hotel upto checkout. Room is clean and sufficiently equiped for short stay. Bathroom is clean. Helpful services

• None

• 3 hours late pickup(3am instead of midnight)
• Food was consistently cold and tasted like crap
• Building smelled like an ashtray
• Poor communication between management and staff

Worst hotel I've EVER stayed at (and I've stayed in some real dumps). Still waiting for a refund as I only had to stay one night but had originally booked 7 as per requirements at the time

• Great location next to sky train station

• Meal are cold

The room is outdated Not enough power outlet No temperature control available Most of the time it’s too warm Inside the room

• Food always on time very helpful staff

• Stuck in room for 14 days

Dani from grand Richmond Hotel was brilliant throughout our quarantine, always willing to help and even got me food from 7 eleven when I had no money

• おいしい食べ物

• 検疫の日数が多すぎることを覚えていますか？すでにワクチン接種されている場合は減らす必要があります

良い概要、おいしい食べ物、検疫日が多すぎます。すでにワクチン接種されている場合は減らす必要があります

• スタッフはお客様の世話をし、とても素晴らしい仕事をしています

• 新鮮な空気がない、窓がボルトで閉められている/ A / Cが25Cを超えて調整できない/シャワーの温度が制御されていない、数分ごとに高温と低温が交互になっている。

元の予約はチョーチャーリゾート用で、COE承認のためにすべての書類が入国管理局に送られた後、最後の瞬間にリッチモンドグループによって変更されました。これは非常に不便で、到着時の入国審査で問題が発生しました。 おとり商法が好きな人はいません。これに取り組む必要があります。

私は素晴らしい滞在ができます。従業員は親切で思いやりがあり、部屋は広々としていて、食事をたくさん提供しています。

• シティビュー
• アメニティ
• サービス
• 掃除
• 食べ物の良い範囲

• 遅いwifiですが許容できます

街の景色を望む部屋は、部屋に閉じ込められていないように感じさせ、まともな設備で清潔で、ヨガマットを求めることもできます食べ物は良いスタッフが役に立ちましたが、wifiは全体的に少し遅いです私は滞在を楽しんだ

• スタッフはとてもフレンドリーです

• サービスが遅くなる可能性があります

グランドリッチモンドホテルは、お客様を歓迎し、サービスを提供します。ホテルが食事時間外にサービスを提供するのは難しいようです。

• 大きな部屋、眺めの良い高層階。
• ほとんどの食事は悪くはありませんが、時々彼らは提供するのを忘れたり、少し遅れたりします。

• 時々ホテルは食事を提供するのを忘れます。
• サービスの遅延。あなたは彼らに何度も何度も思い出させるために電話しなければなりません。
• チェックアウト時にルームサービス料金が重複します。書き留めて、それが正しいかどうかを再確認する必要があります。
• ホテルのスタッフはいつも間違いを犯しました。たとえば、枕カバーを交換するように頼みました。ホテルは私に2日間待ってから、部屋と同じ基準ではない非常に古いものをくれました。
• 西側に部屋ができて、午後は日没まで暑かったです。

サービスの遅れに耐えられない場合は、このホテルを選択しないでください。 ホテルは全期間（15泊）はスタッフに部屋の掃除をさせないので、自分で掃除する必要がありますが、バスルームの掃除道具はありません。