Royal Benja Hotel - Hotel

• Food provided with care that you can choose in advance from menu sent daily
• Hotel allow food delivery with full support and service mind
• Room is big enough
• Hotel location is in the city and close to BTS

• Wifi should be set its password individually, not to be opened as I felt it was not secure to connect with mobile

Wifi speed is satisfied but it should be set up with password. Hotel in overall is very satisfied and happy to stay here. I am enjoy eating both hotel meal and delivery meal.

• Hotel is in good location good view

• they have tie up with Piyavate hospital. Or they giving positive to most of all for make money. They check my RTPCR or give me positive but same day when i check with another RTPCR from different place they give me negative. Still they put me in another hotel lotus Sukhumvit or in the name of treatment giving Faviar 200mg or peracetamol 500 mg or for that charging 17000 baht only in the name of medicine. Or giving bill in 80000 or 90000 even they charging for manything which they not provide us. to all in the name of covid they doing scam or making fool to people i have all evidence. Hotel should Be change hospital. Or hospital think that not make fool to people.

They should be stop to do this because just now i talk to Thailand heath ministry they saying if you have no symptoms or even i was have negative report from another lab then hotel can be allow me home isolation or hotel isolation. But still they send me in Lotus Sukhumvit for make the bill. They just want to make whole in your pocket so be careful

• Clean spacious rooms .. Definitely value for money

I have stayed there for 7 days along with my family.. Best hotel to be in quarantine.. Spacious and clean room with good food.. Supportive staffs to take care our requests.. Overall very good experience

• Spacious room (40+sqm)
• Can order in food through Grab or other services
• Staff is fast at responding and sending up delivered goods
• Food wasn't so bad
• Pool area has a mini gym and you're allowed 1 hour a day there (or more) if you test negative on first day
• Good wifi speed

• Nothing really negative about the place.

Good place to do AQ for the price and the size of the room you get, which was a priority for me since you'll be spending a lot of time there. Good service and the food wasn't bad. I would recommend this place to anyone who has to do AQ.

Landed at 6am, was in hotel room by 8am following secure transit and PCR test on way to hotel for one night test and go booking.Result obtained by 4pm so was free to go!!! Enjoyed night out before checking out the following morning to catch flight elsewhere in Thailand

• Great dishes
• All services were on time.
• Nice relaxing area

• Rice in almost all dishes
• the gym is uncompleted

Something strange happened on my first Covid result and I had to pay for an Antibody test to don't be move to an Hospital Hotel.

• Food better than other hotel

• Poor account management

Make payment on booking on 4 Jan, upon check in on 10 Jan, informed over counter said no payment receive, so make another payment online and tell them to check again on the 1st payment and provided them proof of transfer, ended up 4 days during stay hotel informed they received 2 payments, ask for refund back to my bank, told take 1 month, so tell them bank into my friend account, said take 1 week. Overall payment handling totally failure and unprofessional.

• Food

• Poor payment tracking & management

Payment tracking in this hotel was really a big problem. Booked a AQ room on 04 Jan for my lady friend returning to Thailand on 10 Jan, make payment on the same day, received confirmation letter on 5 Jan, check in on 10 Jan and was told they didn't receive the payment, questioning them why during this period they have not contact me on this issue, ask them to check  again and they claimed didn't receive even though send them prove of bank transfer, no choice, make any bank transfer on 10 Jan so my lady friend can check in, during the first 3 days, keep asking them to check the first and second payment status, again claimed not receive, late on the 4th day of the her stay after timeless pursuing this matter, hotel called and informed they received 2 payments on this booking, which in the beginning claimed they didn't receive, tell them refund back to my bank account, they claimed need one month, what a joke, tell them to refund to my lady friend instead since she still staying in, until to her check out on 17 Jan, no fund been return and later told my lady friend over phone call they will transfer into her bank and will receive on 20 Jan.  Although the stay was desirable, but the payment handling was really beyond expectation given so many good reviews.

• Fast and efficient pick up and PCR test

• None

The one night test and go was mandatory. But it was a pleasant experience. The staff are very friendly and efficient.

• Great service

• A bit old and no outside area on the floor we stayed in.

Maybe not brand new but experience and the extra service does it. Would go back again but only for holiday not quarantine.

• พนักงานส่วนใหญ่บริการดี ห้องค่อนข้างสบาย

• วันแรกที่เข้าพัก ไม่ได้รับแจ้งว่าจะมีตรวจโควิดในวันถัดมา ไม่ได้เตรียมลงไปตรวจเลยเสรยเวลานิดหน่อยก่อนลงไป
• พนักงานยกกระเป๋าผู้ชาย เป็นคนอยุธยา ผิวคล้ำผมค่อนข้างยาว พูดจาค่อนข้างห้วนๆ ไม่ค่อยสุภาพ วันสุดท้ายเขามาเคาะประตูห้องผม เคาะถี่แล้วไม่พูดแสดงตัวว่าเป็นใคร เปิดประตูมายังจ้องหน้าผม จนผมต้องถามไปว่ามาช่วยยกกระเป๋าใช่ไหม มีวันนึงผมมีปัญหาเรื่องห้องข้างๆเสียงดัง เขาโทรศัพท์ไปถามผิดห้องแล้วมาโทษว่าเป็นเพราะผม complain ทำให้เขาต้องโทรผิดห้อง ซึ่งผมระบุเลขห้องชัดเจนแต่เขาโทรผิดเอง

โดยรวมแล้วดี อาหารค่อนข้างอร่อย พนักงานหลายคน รวมทั้งทีมตรวจโควิดพูดจาสุภาพ ห้องกว้างสบาย ไม่อึดอัด

• The Hotel Personnel did a good job.
• They replied very fast.
• Overall a good experience.

• Even 7 days of quarantine feels like forever.

When you sit in an airplane for many hours, went through several checkpoints in Suvarnabhumi airport. Got your documents approved, it’s a hard last trip to the hotel by hotel bus. At the hotel it’s also no time for relax or fresh air it’s bam bam thank you Sam and the next thing you know is the room that you will be staying in for the next week or more depending on vaccinations and the diplomatic relationships that your government made with Thailand. At the hotel stay I choose Thai food because I love it, best cuisine in the World as I recommend. Food was regular and fresh every day standard and that’s fine with me. I read a lot of reviews before I picked my hotel and that is how I got good food every day. The time in the pool area which the area asq person's could go to have fresh air and exercise if needed. I only met other people there a few times in the end of my stay and socializing is a great deprivation but a necessity in current conditions. I sincerely believe that it was a good stay but it was better on the outside when finished.

• Nice staff. Big room and comfortable beds

• Meals served way too early especially breakfast as it’s not as if we had anywhere to go. Food was often cold. Need microwave in rooms. Ceiling leaked. No WiFi or tv service when there were thunderstorms

If was fine although my main concern was meals served at weird times. It all good otherwise. It was nice.

Ich würde dieses Hotel empfehlen. Das Zimmer war schön und geräumig und das Hotelpersonal war sehr aufmerksam und professionell.

• Schöne Aussicht

• Sie konnten das Zimmer nicht für Sie reinigen.

Total ist gut. Aber es wäre besser gewesen, wenn sie das Zimmer nach dem zweiten Covid-Test hätten reinigen können.

• Exzellentes Hotelpersonal / Service
• Essen pünktlich geliefert
• Bett sehr bequem
• Internet stabil und schnell

• Fernsehbild hatte keine gute Qualität
• Essen war nicht zu abwechslungsreich, aber gut

Die Angestellten waren sehr hilfsbereit und erfüllten alles, wonach ich fragte, und super schnell und effizient. Das Zimmer war sehr geräumig und komfortabel. Bieten Sie dazu eine Yogamatte und viel Platz im Raum an. Essen immer pünktlich und von guter Qualität, aber oft ähnliche Gerichte. Covid-Tests waren effizient, schnell und gut organisiert. Würde wieder hier übernachten, da der Service großartig war! !

• Das Essen ist lecker und man kann frei wählen
• Kann zum Mitnehmen bestellen
• 24 Stunden Service
• gute Umgebung
• Hotelmaßnahmen sind sehr gut
• Gute Service-Haltung

Der Brei und die Pasta des Hotels sind sehr lecker und das Personal ist sehr höflich. Beim Einchecken gibt es kostenlose Snacks. Sie müssen sich während des gesamten Vorgangs nicht um die Kommunikation kümmern. Das Hotel spricht Englisch. Wenn Sie dies nicht tun t hat gut Englisch, auch Übersetzungssoftware für die Kommunikation mit dem Hotel nutzen.. Alles in allem ist dieses Hotel sehr gut, alle Maßnahmen sind sehr gut, die Isolation ist auch sehr glatt.

• Schöne Aussicht

• Das Zimmer war schrecklich und schmutzig, als wir ankamen. Sie weigerten sich, das Zimmer für die 15-tägige Quarantäne zu reinigen. Sie sagten, es sei die offizielle Politik und eine strenge Regierungsregel für 15-tägige Aufenthalte! Der männliche Mitarbeiter, der uns eingecheckt hat, war sehr unhöflich! Er zeigte uns zuerst ein extrem schmutziges Nichtraucherzimmer, das absolut nach Zigarettenrauch stank. Wir lehnten ab, dann wurde er nach ein paar Anrufen an der Rezeption irritiert. Er zeigte uns ein Zimmer, das nicht nach Rauch roch. Es war auch schmutzig. Als wir um Zimmerreinigung baten, sagte er, dies sei nicht möglich und die offizielle Regierungspolitik. Er sagte uns, wir seien für die Reinigung des Zimmers verantwortlich. Als ich das Zimmer buchte, wurde angekündigt, dass sie es reinigen würden.
• Das Essen war von schlechter Qualität und kalt 70% unseres Aufenthalts.

IN ACHT NEHMEN ; WENN SIE 15 TAGE BLEIBEN MÜSSEN, BLEIBEN SIE MÖGLICHERWEISE IM FILTHIEST UNGESUNDESTEN ASQ HOTEL IN DAS KÖNIGREICH THAILAND.

• Alles ist gut und fühlen sich wohl

• Keiner

Ich war im Royal Benja Hotel für meine 14-tägige Quarantäne in Thailand. Big empfohlen, dieses Hotel zu wählen. Für mich ist dort alles perfekt.